We thank you for your continued support of iBLOOM.
Currently, those who use iCloud email addresses (@icloud.com, @me.com, @mac.com, etc.), are unable to receive Order Confirmation and Contact Form replies from our company.This is due to Apple’s increased anti-spam email security measures. Apple’s servers are automatically preventing and blocking our emails to customers.
We sincerely apologize for the frustration and inconvenience caused, but in order to successfully receive our emails, we must humbly ask that iCloud mail-using customers do the following:
① Please add our company’s email address into your Contacts app on either your iPhone or Mac computer to make receiving our messages easier.・Sender address: customer_service@i-bloom.com・Specified domain: @i-bloom.com
② There is a chance that our emails will go to Spam, Junk, or Trash folders. In those cases, please mark them as “Not spam.”
We once again are very sorry for the inconvenience, and humbly ask for your understanding and cooperation.